Last updated: October 2025
This Privacy Policy explains how Rosas Creations TX (“Rosas Creations TX”, “we”, “us”, or “our”) collects, uses, and shares personal information when you visit rosascreationstx.com (the “Website”), purchase from us online or in person, or interact with us through our Services.
By using our Website or purchasing from us, you agree to this Privacy Policy.
Contact: Phone 830-356-1787 | Website: https://rosascreationstx.com
1) Information We Collect
- Information you provide
- Account details: name, email, password, phone number, shipping address.
- Order details: items purchased, personalization details, delivery preferences, transaction totals.
- Messages: questions, reviews, photos, or other content you submit.
- Information collected automatically (online)
- Device and usage data: IP address, browser type, operating system, referring URLs, pages viewed, time on site.
- Cookies and similar technologies for functionality, analytics, and preferences.
- Information from third parties
- Payments/point of sale (GoDaddy Payments with Poynt): payment confirmation details (e.g., last 4 digits, transaction ID, authorization and status). We do not store full card numbers.
- Website hosting and site tools (GoDaddy): logs and security data (e.g., IP address, page requests, error logs) that help operate and secure the Website.
- Shipping/delivery providers: tracking numbers, delivery confirmations.
2) How We Use Your Information
- Process orders, take payment, fulfill, ship, and provide customer support.
- Provide and improve the Website and Services, personalize your experience, and develop new products.
- Communicate about orders, account updates, and important notices.
- Prevent fraud, protect our rights and our customers, and comply with legal obligations.
- With your consent where required, send marketing communications and promotions (you can opt out at any time).
3) No Sale of Personal Information
We do not sell your personal information. We share data with service providers under contracts that restrict their use to providing services to us.
4) How We Share Information
We share information with:
- Payments and point of sale: GoDaddy Payments with Poynt (for in-person and online payments). They process your payment information securely and provide us with transaction confirmations. Your use of these services is also subject to GoDaddy’s/Poynt’s own terms and privacy policy.
- Website hosting and site tools: GoDaddy (for hosting, domain, DNS, security). GoDaddy may collect logs and security-related data to operate and protect the Website.
- Shipping/carriers and logistics providers: to deliver your orders and provide tracking.
- Legal and safety: to comply with law, legal process, or valid requests from authorities; to protect our rights, customers, and property.
- Business transfers: as part of a merger, acquisition, financing, or sale of assets (your data may be transferred as permitted by law).
We require service providers to safeguard personal information and use it only for services we specify.
5) Cookies and Tracking
- What we use: essential cookies (site functionality, cart), preference cookies, analytics cookies (to understand traffic and improve the site), and, if used, advertising cookies.
- Your choices: you can manage cookies through your browser settings. Blocking some cookies may impact site functionality.
- Do Not Track: we currently do not respond to browser “Do Not Track” signals.
6) Retention
We keep personal information only as long as needed for the purposes in this Policy, including:
- Orders and tax records: generally 3–7 years (as required by law and accounting practices).
- Accounts: as long as your account is active, plus a reasonable period to close it out.
- Marketing: until you opt out or we delete it as part of routine cleanup.
7) Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is 100% secure; please keep your account credentials confidential.
8) Your Choices and Rights
- Access and updates: request access to or correction of your information.
- Deletion: request deletion of your account or certain information, subject to legal retention requirements.
- Marketing: opt out of marketing messages by following instructions in the message or contacting us. Transactional messages about orders are not marketing.
- Cookies: manage cookies in your browser settings.
To exercise your choices, contact us by phone at 830-356-1787 or via the Website contact form.
9) Accounts and Passwords
If you create an account, you are responsible for maintaining the confidentiality of your password and for any activity under your account. Notify us promptly of any unauthorized access.
10) Children’s Privacy
Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it.
11) Texas and U.S. Privacy Notices
- Texas: While Texas does not have a comprehensive consumer privacy law for all businesses, we strive to honor reasonable privacy requests as described in this Policy.
- Other U.S. states: If and when we become subject to state privacy laws with specific consumer rights (e.g., California, Colorado, Virginia), we will update this Policy to include required disclosures and rights.
12) International Users
Our Services are intended for customers in the United States. If you access the Website from outside the U.S., you consent to the transfer and processing of your information in the U.S.
13) Third-Party Links and Services
The Website may link to third-party sites or services. Their privacy practices are governed by their own policies; we are not responsible for third-party content or practices.
14) Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date reflects the latest changes. Material changes will be posted on the Website. Continued use after changes means you accept the updated Policy.
15) Contact
Question about this Policy or your information? Call us at 830-356-1787 or use the contact options on https://rosascreationstx.com.